Rehoboth Beach residents and visitors who make payments to the City should take note of some upcoming changes taking effect August 1. The City is moving away from its existing 2.5% convenience fee structure and adopting a new pass-through service fee model managed by Tyler Technologies.
Under the new system, fees will be determined by Tyler Technologies based on the payment method chosen and will show up as a separate line item on your transaction.
Here is a breakdown of what to expect under the new fee schedule:
Credit and debit cards — whether used online or in person — will carry a fee of 3.75% of the total transaction amount, with a minimum charge of $2.50.
ACH and eCheck payments made online will be charged a flat fee of $1.95 per transaction.
Checks paid in person will not incur any additional fee.
Credit card chargebacks will result in a $15.00 fee per occurrence.
