United Airlines has established a new policy that gives flight crews the authority to remove passengers who refuse to wear headphones during flights. The airline created this regulation in response to growing passenger complaints about disruptive audio from fellow travelers’ personal entertainment devices and phone calls.
The new rule addresses a common source of in-flight tension where passengers are forced to listen to other people’s music, television programs, and telephone conversations throughout their journey. Flight attendants can now enforce headphone usage to maintain a quieter cabin environment for all travelers.
