Italian competition regulators imposed a substantial 4 million euro ($4.6 million) penalty on Monday against Trustpilot, the popular online review platform, along with its subsidiary companies.
The Competition Authority determined that Trustpilot violated consumer protection rules by not properly confirming whether reviews posted on its website were legitimate. Officials also found the company provided misleading information to users regarding its business practices and service operations.
The monetary penalty reflects growing scrutiny from European regulators over how digital platforms manage user-generated content and transparency in their business models.
