French Consumer Group Takes Legal Action Against Gaming Company Ubisoft

A prominent French consumer advocacy organization announced Tuesday that it has initiated legal proceedings against video game publisher Ubisoft following the company’s decision to permanently disable an online racing title.

UFC-Que Choisir, France’s top consumer protection group, brought the case before a French court after Ubisoft terminated access to “The Crew,” an online racing game that customers had purchased.

The gaming company removed the title from online stores in December 2023 before completely shutting down the game’s servers on March 31, 2024. This action left the game completely inaccessible to everyone who had previously purchased it.

Ubisoft has not yet responded to requests for comment regarding the legal action.