For people who rely on wheelchairs to get through their daily lives, a broken chair is more than an inconvenience — it can mean being completely cut off from the world around them.
Now, many wheelchair users are pointing the finger at private equity-driven consolidation within the repair industry, saying it has made getting timely fixes increasingly difficult.
As investment firms have moved into the sector and merged companies together, users say the result has been lengthy delays in getting their chairs serviced. Those wait times, they argue, are not just frustrating — they are dangerous, putting their health at risk and leaving them isolated from society for extended periods.
