Artificial intelligence company Anthropic rolled out a new AI-powered agent on Tuesday that operates directly inside Salesforce’s Slack messaging platform, allowing it to participate in workplace group chats alongside human employees.
The new tool, named Claude Tag, is activated when a user types @Claude inside a Slack conversation thread. Once summoned, it can read through ongoing discussions, break tasks into manageable steps, and proactively surface relevant updates across an organization — even without being directly asked.
The agent is designed to remember context over time and is currently being offered as a research preview to Claude Enterprise and Team customers. Anthropic said it plans to bring the feature to additional platforms in the future.
The launch is part of Anthropic’s broader push to capture business customers, an effort that has helped drive the company’s valuation to $965 billion — surpassing that of rival OpenAI.
Company administrators will have the ability to closely manage what data and tools Claude Tag can access within each individual Slack channel, which Anthropic says will help keep sensitive company information protected.
Cat Wu, Anthropic’s head of product for Claude Code, described the announcement as a meaningful step forward because the agent acts on its own initiative within any Slack channel and can interact with multiple team members at once.
“A lot of the capabilities did exist, but actually the form factor of being able to tag it the same way that you would a coworker is really powerful,” Wu told Reuters.
As an example, Wu explained that she personally gave her own Claude Tag access to her Gmail account. The agent reads her incoming messages, identifies when someone important has reached out, and then notifies her through Slack — a platform where she said she tends to respond more quickly.
Wu added that Anthropic is working to extend this same functionality to other platforms in the weeks ahead.
