For many wheelchair users, a broken chair is not just an inconvenience — it can mean being completely cut off from the outside world. Now, those who rely on wheelchairs are speaking out about what they say is a growing crisis in getting their equipment repaired.
The problem, according to wheelchair users, stems from private equity firms buying up companies in the industry. As ownership has consolidated into fewer hands, repair options have dwindled — and wait times have grown longer.
Those affected say the delays are not just frustrating. They describe being isolated from their communities and facing real dangers to their physical health while they wait for fixes that can take weeks or even longer to complete.
The situation highlights a broader concern about what happens when essential medical equipment services become concentrated under private equity ownership, leaving vulnerable people with little recourse when something goes wrong.
