Bank of America Names Key Executives to Lead AI Push in Global Markets

Bank of America has made a series of high-level appointments aimed at accelerating the use of artificial intelligence across its global markets operations, according to an internal memo obtained by Reuters on Friday.

The memo, written by Ashok Krishnan — who serves as head of platforms within the global markets group — announced that Kevin Milsom has been named head of platforms AI transformation. Krishnan oversees efforts to modernize the bank’s technology infrastructure and expand automation, including the deployment of generative AI tools and other emerging technologies.

The bank’s chief technology officer indicated late last year that Bank of America intends to pour billions of dollars into technologies like artificial intelligence, with the goal of making bankers more productive and driving additional revenue.

According to the memo, Amy Avery and her Analytics, Modelling & Insights team — known as AMI — will be folded into the global platforms group, where they will be responsible for delivering data-driven insights across the organization.

The bank also announced that Sonali Theisen has taken on the additional title of head of global digital assets platform, a role she will hold alongside her existing position as head of Global FICC E-trading and markets strategic investments. FICC refers to Fixed Income, Currencies, and Commodities.