{"id":8138,"date":"2024-04-23T08:00:00","date_gmt":"2024-04-23T12:00:00","guid":{"rendered":"https:\/\/tvdelmarva.com\/?p=8138"},"modified":"2024-04-23T13:57:07","modified_gmt":"2024-04-23T17:57:07","slug":"ftc-sends-refunds-to-ring-customers-stemming-from-2023-settlement-over-charges-the-company-failed-to-block-employees-and-hackers-from-accessing-consumer-videos","status":"publish","type":"post","link":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-refunds-to-ring-customers-stemming-from-2023-settlement-over-charges-the-company-failed-to-block-employees-and-hackers-from-accessing-consumer-videos\/","title":{"rendered":"FTC Sends Refunds to Ring Customers Stemming from 2023 Settlement over Charges the Company Failed to Block Employees and Hackers from Accessing Consumer Videos"},"content":{"rendered":"

The Federal Trade Commission is sending refunds totaling more than $5.6 million to consumers as the result of a settlement with Ring over charges the company allowed employees and contractors to access consumers\u2019 private videos and failed to implement security protections, enabling hackers to take control of consumers\u2019 accounts, cameras, and videos.<\/p>\n

In a complaint first announced in May 2023<\/a>, the FTC says that\u00a0Ring deceived its customers by failing to restrict employees\u2019 and contractors\u2019 access to its customers\u2019 videos, using its customer videos to train algorithms without consent, and failing to implement security safeguards. These practices led to egregious violations of users\u2019 privacy.<\/p>\n

The FTC is sending\u00a0117,044 PayPal payments to consumers who had certain types of Ring devices, such as indoor cameras, during periods when the FTC alleges unauthorized users may have had access to customer videos.\u00a0Consumers should redeem their PayPal payment within 30 days.\"Explore<\/a><\/p>\n

Consumers who have questions about their payment should contact the refund administrator, Rust\u00a0Consulting, Inc., at\u00a0\u00a01-833-637-4884,\u00a0or visit the FTC website to\u00a0view frequently asked questions<\/a> about the refund process.\u00a0The Commission never requires people to pay money or provide account information to get a refund.<\/p>\n

The Commission\u2019s interactive dashboards for refund data provide a state-by-state breakdown of refunds in FTC cases. In 2023,\u00a0FTC actions led to $324 million in refunds to consumers across the country.<\/p>\n","protected":false},"excerpt":{"rendered":"

The Federal Trade Commission is sending refunds totaling more than $5.6 million to consumers as the result of a settlement with Ring over charges the company allowed employees and contractors to access consumers\u2019 private videos and failed to implement security protections, enabling hackers to take control of consumers\u2019 accounts, cameras, and videos. In a complaint […]<\/p>\n","protected":false},"author":16,"featured_media":6097,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[29],"tags":[],"class_list":["post-8138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/11\/badge-explore-data-ftc-refunds.jpg?fit=600%2C375&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pbtNqq-27g","jetpack-related-posts":[{"id":6955,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-order-will-require-blackbaud-to-delete-unnecessary-data-boost-safeguards-to-settle-charges-its-lax-security-practices-led-to-data-breach\/","url_meta":{"origin":8138,"position":0},"title":"FTC Order Will Require Blackbaud to Delete Unnecessary Data, Boost Safeguards to Settle Charges its Lax Security Practices Led to Data Breach","author":"jhenderson2","date":"February 1, 2024","format":false,"excerpt":"South Carolina-based Blackbaud Inc. will be required to delete personal data that it doesn\u2019t need to retain as part of a settlement with the Federal Trade Commission over charges that the company\u2019s lax security allowed a hacker to breach the company\u2019s network and access the personal data of millions of\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10058,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-takes-action-against-security-camera-firm-verkada-over-charges-it-failed-to-secure-videos-other-personal-data-and-violated-can-spam-act\/","url_meta":{"origin":8138,"position":1},"title":"FTC Takes Action Against Security Camera Firm Verkada over Charges it Failed to Secure Videos, Other Personal Data and Violated CAN-SPAM Act","author":"rkern","date":"August 30, 2024","format":false,"excerpt":"The Federal Trade Commission will require security camera firm Verkada to develop and implement a comprehensive information security program to settle allegations the company failed to use appropriate information security practices, which allowed a hacker to access customers\u2019 security cameras.Under a proposed order, which must be approved by a federal\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":7945,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-refunds-to-former-att-wireless-customers-who-were-subject-to-data-throttling\/","url_meta":{"origin":8138,"position":2},"title":"FTC Sends Refunds to Former AT&T Wireless Customers Who Were Subject to Data Throttling","author":"jhenderson2","date":"April 11, 2024","format":false,"excerpt":"The Federal Trade Commission is sending partial refunds to consumers totaling nearly $6.3 million\u00a0stemming from the FTC\u2019s lawsuit against AT&T Mobility LLC for misleading customers about its unlimited data plans. Image The FTC\u2019s $60 million settlement with AT&T,\u00a0announced in 2019, resolved allegations that the wireless provider failed to adequately disclose\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2024\/04\/explore_data_refunds_20.gif?fit=350%2C219&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":8383,"url":"https:\/\/tvdelmarva.com\/wp\/betterhelp-customers-will-begin-receiving-notices-about-refunds-related-to-a-2023-privacy-settlement-with-ftc\/","url_meta":{"origin":8138,"position":3},"title":"BetterHelp Customers Will Begin Receiving Notices About Refunds Related to a 2023 Privacy Settlement with FTC","author":"jhenderson2","date":"May 6, 2024","format":false,"excerpt":"Image About 800,000 people will begin receiving notices today that they are eligible for refunds stemming from the Federal Trade Commission\u2019s 2023 settlement with BetterHelp related to allegations that the online therapy firm used and shared consumers\u2019 health data, including sensitive information about their mental health, with third parties for\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"Learn more about FTC refunds to consumers","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp-content\/uploads\/2024\/03\/badge-explore-data-ftc-refunds-fb.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":6666,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-announces-claims-process-for-consumers-affected-by-cafepresss-data-security-failures\/","url_meta":{"origin":8138,"position":4},"title":"FTC Announces Claims Process for Consumers Affected by CafePress\u2019s Data Security Failures","author":"jhenderson2","date":"January 10, 2024","format":false,"excerpt":"The Federal Trade Commission is launching a claims process for consumers who had their Social Security numbers exposed in a data breach involving online merchandise platform CafePress. 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