{"id":17580,"date":"2025-09-02T10:43:30","date_gmt":"2025-09-02T14:43:30","guid":{"rendered":"https:\/\/tvdelmarva.com\/?p=17580"},"modified":"2025-09-02T10:43:35","modified_gmt":"2025-09-02T14:43:35","slug":"delaware-electric-cooperative-recognized-for-excellence-tops-j-d-power-utility-rankings","status":"publish","type":"post","link":"https:\/\/tvdelmarva.com\/wp\/delaware-electric-cooperative-recognized-for-excellence-tops-j-d-power-utility-rankings\/","title":{"rendered":"Delaware Electric Cooperative Recognized for Excellence, Tops J.D. Power Utility Rankings"},"content":{"rendered":"\n

GREENWOOD, Del. \u2014 Delaware Electric Cooperative (DEC) has been recognized as the most appealing brand among residential electric cooperatives in the United States, according to the J.D. Power 2025 U.S. Utility Brand Appeal Index Study. The Greenwood-based, member-owned utility also earned the highest brand appeal score of any utility surveyed. DEC has a long-standing reputation for providing reliable service and transparent communications to its members, a commitment the J.D. Power study highlights. The study surveyed more than 155,000 consumers nationwide and assessed utilities based on company reputation, marketing execution, and consumer trust.
Rob Book, DEC President and CEO, credited the cooperative\u2019s employees for the recognition. \u201cThis achievement is a testament to the dedication of our employee team, who work 24 hours a day to keep the lights on for central and southern Delaware,\u201d Book said. DEC employs 180 people who deliver affordable energy and responsive service to members.
The cooperative currently offers the lowest electric rates in Delaware, has maintained several consecutive years of record reliability, and returned $10 million to members in billing credits over the past year. Book said the cooperative\u2019s not-for-profit model allows it to focus on people rather than profits while making strategic investments in the electric system to reduce outages.
DEC officials said the recognition will not change their ongoing initiatives, including upgrading substations, power lines, and equipment to meet rising energy demand in southern Delaware. The cooperative also plans to continue its \u201cBeat the Peak\u201d programs aimed at stabilizing electricity rates for members. Delaware Electric Cooperative powers more than 300,000 people across Kent and Sussex Counties. For more information on the J.D. Power 2025 U.S. Utility Brand Appeal Index, visit jdpower.com.<\/p>\n\n\n\n

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<\/p>\n","protected":false},"excerpt":{"rendered":"

GREENWOOD, Del. \u2014 Delaware Electric Cooperative (DEC) has been recognized as the most appealing brand among residential electric cooperatives in the United States, according to the J.D. Power 2025 U.S. Utility Brand Appeal Index Study. The Greenwood-based, member-owned utility also earned the highest brand appeal score of any utility surveyed. DEC has a long-standing reputation […]<\/p>\n","protected":false},"author":1,"featured_media":17581,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[29],"tags":[],"class_list":["post-17580","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2025\/09\/DEC-Employee-Photo-scaled.jpg?fit=2560%2C1440&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pbtNqq-4zy","jetpack-related-posts":[{"id":19722,"url":"https:\/\/tvdelmarva.com\/wp\/dec-reports-3-9-million-in-member-savings-through-beat-the-peak-program\/","url_meta":{"origin":17580,"position":0},"title":"DEC REPORTS $3.9 MILLION IN MEMBER SAVINGS THROUGH BEAT THE PEAK PROGRAM","author":"admin","date":"December 9, 2025","format":false,"excerpt":"GREENWOOD, Del. Dec. 2025 \u2013 Delaware Electric Cooperative says its Beat the Peak program saved members $3.9 million this year, continuing what the utility describes as a long running effort to keep electricity costs down across Kent and Sussex Counties, according to a statement from the cooperative.Beat the Peak alerts\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2025\/12\/thumbnail_BTP-2025-DEC.jpg?fit=1200%2C800&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2025\/12\/thumbnail_BTP-2025-DEC.jpg?fit=1200%2C800&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2025\/12\/thumbnail_BTP-2025-DEC.jpg?fit=1200%2C800&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2025\/12\/thumbnail_BTP-2025-DEC.jpg?fit=1200%2C800&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2025\/12\/thumbnail_BTP-2025-DEC.jpg?fit=1200%2C800&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":1740,"url":"https:\/\/tvdelmarva.com\/wp\/delaware-electric-co-op-to-issue-holiday-refunds-to-over-64k-members\/","url_meta":{"origin":17580,"position":1},"title":"Delaware Electric Co-op to issue holiday refunds to over 64k members","author":"admin","date":"December 1, 2021","format":false,"excerpt":"Delaware Electric Cooperative\u2019s (DEC) Board of Directors has voted to return $4 million in capital credits to the Cooperative\u2019s member-owners in December. DEC expects to distribute checks or billing credits to more than 64,000 members this holiday season. Capital credit refunds are also known as the Co-op\u2019s profits or margins\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/DEC-Announces-4-Million-in-Refunds.jpeg?fit=800%2C400&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/DEC-Announces-4-Million-in-Refunds.jpeg?fit=800%2C400&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/DEC-Announces-4-Million-in-Refunds.jpeg?fit=800%2C400&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/DEC-Announces-4-Million-in-Refunds.jpeg?fit=800%2C400&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":27125,"url":"https:\/\/tvdelmarva.com\/wp\/wednesday-morning-update-crews-close-in-on-full-restoration-after-major-storm\/","url_meta":{"origin":17580,"position":2},"title":"Wednesday Morning Update: Crews Close in on Full Restoration After Major Storm","author":"Admin","date":"February 25, 2026","format":false,"excerpt":"Utility crews made significant progress overnight, restoring power to an additional 5,000 homes and bringing total restoration to 95 percent of customers impacted by the recent storm. As of Wednesday morning, approximately 2,800 homes across the service territory remain without power. Officials say crews from across the Mid-Atlantic region are\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2026\/02\/ChatGPT-Image-Feb-25-2026-10_23_50-AM.jpg?fit=800%2C1200&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2026\/02\/ChatGPT-Image-Feb-25-2026-10_23_50-AM.jpg?fit=800%2C1200&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2026\/02\/ChatGPT-Image-Feb-25-2026-10_23_50-AM.jpg?fit=800%2C1200&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2026\/02\/ChatGPT-Image-Feb-25-2026-10_23_50-AM.jpg?fit=800%2C1200&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":2018,"url":"https:\/\/tvdelmarva.com\/wp\/milford-electric-rates-going-up-in-2022\/","url_meta":{"origin":17580,"position":3},"title":"Milford electric rates going up in 2022","author":"admin","date":"December 21, 2021","format":false,"excerpt":"If you live in the City of Milford, expect a slight uptick in your electric bill next year. The city announced today that it will be implementing a roughly 3% average increase beginning in February. This is the first time the city has increased rates in nine years, but officials\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/milfordpowerrates.png?fit=1200%2C421&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/milfordpowerrates.png?fit=1200%2C421&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/milfordpowerrates.png?fit=1200%2C421&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/milfordpowerrates.png?fit=1200%2C421&ssl=1&resize=700%2C400 2x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2021\/12\/milfordpowerrates.png?fit=1200%2C421&ssl=1&resize=1050%2C600 3x"},"classes":[]},{"id":68542,"url":"https:\/\/tvdelmarva.com\/wp\/major-electric-utility-merger-could-impact-power-bills-nationwide\/","url_meta":{"origin":17580,"position":4},"title":"Major Electric Utility Merger Could Impact Power Bills Nationwide","author":"Admin","date":"May 18, 2026","format":false,"excerpt":"Two major power companies are joining forces in a deal that would create America's biggest electricity provider. 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