{"id":11799,"date":"2025-01-13T07:00:00","date_gmt":"2025-01-13T12:00:00","guid":{"rendered":"https:\/\/tvdelmarva.com\/?p=11799"},"modified":"2025-01-13T13:12:25","modified_gmt":"2025-01-13T18:12:25","slug":"ftc-sends-more-than-1-million-in-full-refunds-to-customers-deceived-by-false-claims-of-n95-grade-zephyr-face-masks","status":"publish","type":"post","link":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-more-than-1-million-in-full-refunds-to-customers-deceived-by-false-claims-of-n95-grade-zephyr-face-masks\/","title":{"rendered":"FTC Sends More Than $1 Million in Full Refunds to Customers Deceived by False Claims of \u201cN95-Grade\u201d Zephyr Face Masks"},"content":{"rendered":"<p>The Federal Trade Commission is sending more than\u00a0$1 million to fully refund consumers who purchased deceptively marketed Zephyr face masks during the COVID-19 pandemic.<\/p>\n<p>In April 2024, the FTC\u00a0<a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2024\/04\/razer-inc-pay-more-11-million-misrepresenting-performance-efficacy-supposed-n95-grade-zephyr-face\">took action against Razer Inc<\/a>., alleging that the company falsely advertised its Zephyr masks as N95 or N95-equivalent. According to the FTC, the company never even submitted the masks for testing to the FDA or the National Institute for Occupational Safety and Health, and the masks were never certified as N95.<\/p>\n<p>The FTC is sending checks and PayPal payments to 6,764 consumers who purchased the deceptively marketed products. Recipients will get a full refund. Consumers should cash their check within 90 days, as indicated on the check, or redeem their PayPal payment within 30 days.\u00a0<\/p>\n<div data-entity-type=\"block_content\" data-entity-uuid=\"0fa652c4-baf3-48fe-9f0d-8fb3fa7044d2\" data-embed-button=\"basic_block\" data-entity-embed-display=\"view_mode:block_content.full\" class=\"align-right embedded-entity\" data-langcode=\"en\" data-entity-embed-display-settings=\"[]\">\n<div class=\"block-content block-content--type-basic block-content--840 block-content--view-mode-full\">\n<div class=\"block-content__content\">\n<div class=\"field field--name-field-body field--type-text-long field--label-hidden\">\n<div class=\"field__items\">\n<div class=\"field__item\"><a href=\"https:\/\/public.tableau.com\/app\/profile\/federal.trade.commission\/viz\/Refunds_15797958402020\/RefundsbyCase\"><\/p>\n<article class=\"align-right media media--type-image media--view-mode-sm\">\n<div class=\"media__content\">\n<div class=\"field field--name-field-media-image field--type-image field--label-visually_hidden\">\n<div class=\"field__label usa-sr-only\">Image<\/div>\n<div class=\"field__items\">\n<div class=\"field__item\">  <img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/tvdelmarva.com\/wp-content\/uploads\/2024\/06\/badge-explore-data-ftc-refunds-resized.jpg?resize=390%2C244&#038;ssl=1\" width=\"390\" height=\"244\" alt=\"Explore Data Badge Resized\" loading=\"lazy\" style=\"aspect-ratio: 390\/244\" \/><\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/article>\n<p><\/a><\/div>\n<\/p><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<p>Consumers who have questions about their payment should contact the refund administrator, Simpluris, at\u00a01-833-285-3003\u00a0or visit the FTC\u2019s website to\u00a0<a href=\"https:\/\/www.ftc.gov\/enforcement\/recent-ftc-cases-resulting-refunds\/refund-programs-frequently-asked-questions\">view frequently asked questions<\/a> about the refund process.\u00a0The Commission never requires people to pay money or provide account information to get a refund.<\/p>\n<p>The Commission\u2019s\u00a0<a href=\"https:\/\/public.tableau.com\/app\/profile\/federal.trade.commission\/viz\/Refunds_15797958402020\/RefundsbyCase\">interactive dashboards for refund data<\/a> provide a state-by-state breakdown of refunds in FTC cases. In 2023,\u00a0FTC actions led to $330 million in refunds to consumers across the country.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Federal Trade Commission is sending more than\u00a0$1 million to fully refund consumers who purchased deceptively marketed Zephyr face masks during the COVID-19 pandemic. In April 2024, the FTC\u00a0took action against Razer Inc., alleging that the company falsely advertised its Zephyr masks as N95 or N95-equivalent. According to the FTC, the company never even submitted [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":10732,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[29],"tags":[],"class_list":["post-11799","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1","jetpack_shortlink":"https:\/\/wp.me\/pbtNqq-34j","jetpack-related-posts":[{"id":8269,"url":"https:\/\/tvdelmarva.com\/wp\/razer-inc-to-pay-more-than-1-1-million-for-misrepresenting-the-performance-and-efficacy-of-supposed-n95-grade-zephyr-face-masks\/","url_meta":{"origin":11799,"position":0},"title":"Razer, Inc. to Pay More Than $1.1 Million for Misrepresenting the Performance and Efficacy of Supposed \u201cN95-Grade\u201d Zephyr Face Masks","author":"mkatz","date":"April 29, 2024","format":false,"excerpt":"The sellers of a supposed N95-grade face mask called the Zephyr will pay more than $1.1 million to provide full refunds to consumers nationwide, as well as a civil penalty, under a proposed settlement the Federal Trade Commission announced today.The stipulated order settling the complaint also bars Razer, Inc., along\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2024\/04\/zephyr-mask.jpg?fit=705%2C379&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2024\/04\/zephyr-mask.jpg?fit=705%2C379&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2024\/04\/zephyr-mask.jpg?fit=705%2C379&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2024\/04\/zephyr-mask.jpg?fit=705%2C379&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":11092,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-more-than-140000-to-consumers-deceived-by-false-made-in-usa-claims-by-chaucer-accessories-and-bates-accessories\/","url_meta":{"origin":11799,"position":1},"title":"FTC Sends More Than $140,000 to Consumers Deceived by False Made in USA Claims by Chaucer Accessories and Bates Accessories","author":"jmayfield","date":"November 20, 2024","format":false,"excerpt":"The Federal Trade Commission is sending\u00a0more than $140,000 to consumers who were deceived by false Made in USA claims from New England-based clothing companies Chaucer Accessories and Bates Accessories, along with Bates Retail Group.The FTC\u00a0took action against the companies and their owner, Thomas Bates, in 2023, alleging that the company\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":11665,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-announces-refund-claims-process-for-consumers-who-bought-deceptively-marketed-golden-sunrise-nutraceutical-products\/","url_meta":{"origin":11799,"position":2},"title":"FTC Announces Refund Claims Process for Consumers Who Bought Deceptively Marketed Golden Sunrise Nutraceutical Products","author":"mkatz","date":"January 6, 2025","format":false,"excerpt":"The Federal Trade Commission is sending refund claim forms to consumers who bought deceptively marketed treatment plans sold by\u00a0Golden Sunrise Nutraceutical, Inc., including products that falsely claimed to treat COVID-19, cancer, and Parkinson\u2019s disease.In June 2021, the\u00a0FTC announced an order under which the medical director of Golden Sunrise agreed to\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":8476,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-refunds-to-consumers-harmed-by-false-made-in-usa-claims-by-cycra\/","url_meta":{"origin":11799,"position":3},"title":"FTC Sends Refunds to Consumers Harmed by False Made in USA Claims by Cycra","author":"jmayfield","date":"May 13, 2024","format":false,"excerpt":"The Federal Trade Commission is sending more than $180,000 in refunds to consumers who were harmed by false Made in USA claims by the motocross and ATV parts maker Cycra.On its website, social media and in product packaging, , from 2019 until at least May 2022, deceptively claimed\u00a0 that its\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":10932,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-more-than-17-million-to-consumers-harmed-by-brigits-deceptive-claims-junk-fees-and-confusing-cancellation-process\/","url_meta":{"origin":11799,"position":4},"title":"FTC Sends More Than $17 Million to Consumers Harmed by Brigit\u2019s Deceptive Claims, Junk Fees, and Confusing Cancellation Process","author":"jmayfield","date":"November 4, 2024","format":false,"excerpt":"Image The Federal Trade Commission is sending more than $17 million in refunds to consumers harmed by online cash advance provider Brigit, which the agency says deceived consumers with false promises of \u201cinstant\u201d cash advances and locked consumers into a monthly membership they couldn\u2019t cancel.The FTC first took action against\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=525%2C300 1.5x"},"classes":[]},{"id":10978,"url":"https:\/\/tvdelmarva.com\/wp\/ftc-sends-more-than-536000-in-refunds-to-consumers-deceived-by-misleading-ads-for-sobrenix-anti-alcohol-craving-supplement\/","url_meta":{"origin":11799,"position":5},"title":"FTC Sends More Than $536,000 in Refunds to Consumers  Deceived by Misleading Ads for Sobrenix \u201cAnti-Alcohol Craving\u201d Supplement","author":"mkatz","date":"November 7, 2024","format":false,"excerpt":"Image The Federal Trade Commission is sending more than\u00a0$536,000\u00a0in refunds to consumers who bought Sobrenix, a supplement marketed and sold by Rejuvica using unsupported claims that it could reduce and even eliminate alcohol cravings and consumption.According to the FTC\u2019s July 2023\u00a0complaint,\u00a0Rejuvica and its owners, Kyle Armstrong and Kyle Dilger, made\u2026","rel":"","context":"In &quot;News&quot;","block_context":{"text":"News","link":"https:\/\/tvdelmarva.com\/wp\/category\/news\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/tvdelmarva.com\/wp\/wp-content\/uploads\/2023\/10\/Seal_of_the_United_States_Federal_Trade_Commission.svg_.png?fit=640%2C360&ssl=1&resize=525%2C300 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